The body of a memo differs from the body of a letter by being shorter and by providing more visual cues, such as lists of numbered items

Indicate whether the statement is true or false


True .

Communication & Mass Media

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Microcultural group membership is typically ______.

a. temporary b. involuntary c. linked to education d. gradual

Communication & Mass Media

Which group of people are accepting of authority that earns their respect?

a. Generation Y b. Seniors c. Baby boomers d. Generation X

Communication & Mass Media

Media kits can include

A) news releases B) fact sheets C) backgrounders D) B and C E) All of the above

Communication & Mass Media

We offer ________ support when we help a person in distress feel that his or her problems are legitimate rather than trivial.

A. informational B. emotional C. instrumental D. esteem

Communication & Mass Media