Listeners can best help speakers who appear to be apprehensive by __________.
A. avoiding eye contact
B. asking constructive questions
C. challenging the speaker's claims
D. making a joke during the speech to lighten the mood
Answer: B
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According to Wilmot and Hocker's perspective on conflict, communication behavior __________.
A. is unrelated to conflict B. is the cause of all conflict C. often creates or reflects conflict D. plays little role in defusing conflict
Aristotle divided the different types of persuasive proof into four types that support a speaker's character and competence
Indicate whether the statement is true or false
What popular pastime does the text suggest might contribute to decreasing empathy among the current generation of college students?
A. sports B. attending concerts C. watching "sitcoms" on television D. playing violent video games
Ashley grew up in a poor neighborhood with parents who struggled to pay their bills. She was even homeless for several months as a child after her family was evicted from their apartment. As an adult, Ashley makes enough money to live comfortably, but she has a fuller understanding of socioeconomic class due to her experiences as a child. Ashley's perspective on class is an example of ____
A) standpoint B) self-serving bias C) person-centered perception D) cognitive schemata E) constructivism