Most attorneys believe that courtroom battles are won because of the effectiveness of
A. the opening statement.
B. both the opening statement and the closing argument.
C. the supporting evidence.
D. the closing argument.
Answer: B
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"I'm going to talk about the sport of racquetball, including the history of the game, some of the basic equipment used when playing racquetball, and some of the health benefits derived from the sport." This is an example of
A) a blueprint statement. B) a specific purpose. C) an attention-getter. D) a general purpose.
Descriptive language is the message tactic of using language to describe what all parties to the communication can reasonably be expected to observe
Indicate whether this statement is true or false.
Store managers at Kids Clothing, Inc are required to conduct weekly audits of the returns the store has processed. This requirement is a ____
A) ritual. B) rite. C) policy. D) rule. E) structure.
Stanley shakes his head no and ducks his eyes but doesn't say anything when his instructor asks him if he has his essay to turn in. Stanley has used nonverbal behavior to ________ verbal behavior.
A. substitute B. contradict C. reinforce D. complement