If you were interested in solidifying the social structure of a small business, which of the following would you be most likely to do?
A. Develop an employee of the month award to recognize the best innovative idea an employee creates.
B. Create many rules, procedures, and routines that mandate how employees can interact with one another.
C. Toss out the employee manuals and allow employees to do what was best for them.
D. Fire all the employees and only rehire those who would be interested in working in a laid-back work environment.
Answer: B
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a. dysfunction b. latent function c. prerequisite function d. manifest function
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