The salesperson has just asked the prospect to order three cases of pet flea collars and his prospect says, "I want to think it over." Which close is best suited for this situation?

A. Probability
B. Balance-sheet
C. Minor-points
D. Assumptive
E. Standing-room-only


Answer: A

Business

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People are more likely to recall a satisfactory customer experience than a poor one

Indicate whether the statement is true or false

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The dividend yield rate is equal to the dividends per share divided by the par value per share of common stock

a. True b. False Indicate whether the statement is true or false

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[APPENDIX] Gordon Vending, a sole proprietorship, had the following balances and transactions during 2015: beginning capital, $40,000; contribution of cash to the business by the owner, $15,000; revenue, $60,000; expenses, $35,000; withdrawal by the owner, $5,000 . What is the amount of the ending capital balance?

a. $40,000 b. $60,000 c. $75,000 d. $85,000

Business

Which of the following statements is not true of frequent-shopper programs?

A. Frequent-shopper programs are programs that identify and provide rewards to customers who patronize a retailer. B. Frequent-shopper programs are also commonly called loyalty programs. C. Frequent-shopper programs can provide customer information automatically to the retailer when customers have their program card scanned at the time of transaction. D. Frequent-shopper cards are issued on the basis of market basket analysis. E. Frequent-shopper programs include a private-label credit card offered by a retailer.

Business