Alejandro hires Leona as a new sales coordinator at Rainproof Outdoor Gear after the previous coordinator quit unexpectedly. After she completes orientation, Alejandro needs Leona to quickly plan an upcoming sales meeting for all of the company's field sales representatives, who will be gathering at the office in a week to go over the new product line. Despite the fact that her predecessor did little planning for the meeting before she left, Leona wants to make a good impression and begins to prepare the meeting even though she has never planned one before. Three days before the meeting, Alejandro observes Leona in a conference room pacing back and forth and wearing a slightly dazed expression as she shuffles papers around on the table. It is obvious to Alejandro that she is trying to
block out meeting rooms for each sales representative group, determine the duration of each presentation, and figure out what kinds of audio-visual equipment will be needed in each room. When he asks if she needs help, Leona smiles and says, "Nope! I've got it all under control." However, Alejandro can tell she is struggling to get things right. Based on what you know about the different types of work hindrance stressors, what should Alejandro do?
A. step in and plan the meeting himself to ensure that things go smoothly and productivity is not compromised
B. explain to Leona the basic requirements for the meetings and provide her with the expected times and locations needed for each group presentation
C. avoid interfering and let Leona continue to struggle her way through the task so that she profits from learning by doing
D. take Leona off the project and give it someone with more experience in planning meetings, allowing Leona to observe and take notes
E. hire a temp to cover Leona's regular duties so that she has more time to devote to planning the meetings
Answer: B
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