Camilla's job is to find new customers for her company's telecommunication services. She encourages existing customers to add more services and finds customers who are completely new to the company. Camilla would best be classified as a(n)
A. team salesperson.
B. order generator.
C. missionary salesperson.
D. technical salesperson.
E. outside salesperson.
Answer: E
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a. exchanged formerly at first meeting and treated with respect b. exchanged only after months of relationship building c. rarely used d. glanced at and then discarded e. restricted to very rich people
A production process would create just 1 defect per six thousand products at Six Sigma
a. true b. false
An auditor plans to apply substantive tests to the details of asset and liability accounts as of an interim date rather than as of the balance sheet date. The auditor should be aware that this practice
A. Eliminates the use of certain statistical sampling methods that would otherwise be available. B. Presumes that the auditor will reperform the tests as of the balance sheet date. C. Should be especially considered when there are rapidly changing economic conditions. D. Potentially increases the risk that errors which exist at the balance sheet date will not be detected.
Since front-line service workers are not able to predict the causes of customer complaints, managers must be the ones to identify potential customer service problems
Indicate whether the statement is true or false.