Both extrinsic motivators and intrinsic motivators are within a manager's control
Indicate whether the statement is true or false
FALSE
Explanation: Extrinsic motivators include such things as pay, promotion, and verbal praise. These are all within a manager's control. Intrinsic motivators are not. They are internal to the individual employee and include a person's interest in his/her job and the value the person feels in the work being accomplished.
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________ refers to freedom from defects and consistency in delivering a targeted level of performance
A) Performance quality B) Product style C) Branding D) Conformance quality E) Product design
Which of the following is NOT a weakness of the payback method of capital budgeting?
A) There is no EXPLICIT time value of money calculation. B) There is no attempt to distinguish between cash flows in the earlier years and cash flows in the later years. C) It does not given any consideration to cash flows expected to occur beyond the payback period. D) All of the above are weaknesses with the payback period method.
Criminal penalties are possible under the Sherman Act
Indicate whether the statement is true or false
A balanced scorecard is a control system combining four sets of performance measures: financial, customer satisfaction, business processes (quality and efficiency), and
A) technology. B) bureaucracy and hierarchy. C) productivity. D) efficiency. E) learning and growth.