The authors of the textbook take the position that the FIRO-B can be useful for a group in systematically assessing their interpersonal compatibility

A. True
B. False


ANS: a

Communication & Mass Media

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When judging political news, Garber discovered that voters bring several wellinformed schemas to their interpretation, including:

a. Cause-and-effect sequences b. Simple situation sequences c. All of these. d. Institution judgments

Communication & Mass Media

According to Peter Senge at M.I.T., often poorly designed systems cause failure, not poorly motivated individuals. The practical tip related to this idea is .

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

Prof. Smith has an 8 a.m. class. Most of the students are half-asleep and are taking the class

because it is required, not because they find the topic exciting. The professor is dealing with a(n) ________ audience. A) favorable B) supportive C) indifferent D) opposed

Communication & Mass Media

Listening to ________________ is the ability to analyze and make a judgment about the validity of what someone says

a. respond b. evaluate c. remember d. hear e. interpret

Communication & Mass Media