What is the primary distinction between empathic listening and sympathetic listening?
A. Empathic listening takes place on a one-on-one level between friends and family, whereas sympathetic listening can occur between strangers.
B. With empathic listening the listener's goal is to understand something from the speaker's perspective in order to be supportive of the speaker, whereas with sympathetic listening the listener simply feels sorry for the speaker.
C. Sympathetic listening takes place on a one-on-one level between friends and family, whereas empathic listening can occur between strangers.
D. With sympathetic listening the listener's goal is to understand something from the speaker's perspective in order to be supportive of the speaker, whereas with empathic listening the speaker's goal is simply to understand and learn from the speaker's message.
Answer: B
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