According to Maslow, the personal need to achieve our highest potential is

A) emotional values.
B) self-actualization.
C) self-esteem.
D) psychological need.


Answer: B

Communication & Mass Media

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In his book, Dealing with Difficult People, Hal Plotkin recommends a six-step approach to providing feedback to such people and to helping them realize their full potential. Which of the recommendations does Plotkin identify as the first step?

a. Identify specific successes and failures. b. Stop talking and start listening. c. Describe the implications of the behavior. d. Link past accomplishments to needed change. e. Agree and follow up on a course of action.

Communication & Mass Media

When we turn our eyes away from someone, it is an intentional act

Indicate whether the statement is true or false

Communication & Mass Media

What does the use of the listener's perspective in a persuasive presentation mean?

a. understanding what makes the listener "tick" b. understanding what motivates the speaker c. describing what makes the speaker "tick" to the audience d. relating to the audience on a new level

Communication & Mass Media

Rhetoric involces theory and oractice of persuasion

a. true b. false

Communication & Mass Media