What is grapevine communication? Describe strategies to deal with grapevine communication. In what ways do you think the grapevine is useful and in what ways is it harmful to members of an organization?
What will be an ideal response?
Answer: The text defines grapevine communication as an informal mode of communication concerning job-related issues discussed in a more inter-personal setting. Several strategies for dealing with office grapevine communication are listed: understand grapevine purposes, treat grapevine information as tentative, repeat with discretion, tap into the grapevine, and assume your messages will be repeated.
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Which is an example of upward communication?
a. The head of sales reports numbers to the chief financial officer. b. The company has good news to report to the financial press. c. The main idea of the internal newsletter is in the first story. d. The policy of an organization is to only send positive content on the intranet.
Professor Johnson is known to be the chair of the faculty promotions committee. Professor Johnson possesses which kind of power based on this information?
a. Legitimate b. Coercive c. Referent d. Renown
The red herring fallacy refers to statements that introduce an irrelevant issue to divert attention from the subject under discussion.
Answer the following statement true (T) or false (F)
Define and give an example of an external public.
What will be an ideal response?