______ charts show the loads on various work centers, equipment, or facilities as well as the associated idle times.
A. Gantt load
B. Gantt schedule
C. Gantt sequence
D. Gantt output
A. Gantt load
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According to Herzberg, which of the following is a hygiene factor?
A. Responsibility B. Supervision C. Advancement D. Personal growth
Which of the following is associated with the need for cultural sensitivity by a company?
A. understanding cultural practices in a particular location B. understanding religious practices in a particular location C. understanding nuances of language in a particular location D. understanding government requirements in a particular location
In which of the following situations is it easier to restore customer satisfaction through prompt service recovery efforts?
a. with a customer who has a long-term relationship with the organization and has been satisfied with its past performance b. with a customer who is focused more on the transaction and has no prior relationship with the organization c. with a customer who has a long-term relationship with the organization and has not been satisfied with its past performance d. with a customer who is reluctant to trust the organization’s performance
Curtain Co. paid dividends of $12,000, $17,000, and $18,000 during Year 1, Year 2, and Year 3, respectively. The company had 2300 shares of 6.5%, $100 par value preferred stock outstanding that paid a cumulative dividend. What is the total amount of dividends paid to common shareholders during Year 3?
A. $5000 B. $14,950 C. $2150 D. $2950