Answer the following statement(s) true (T) or false (F)
1. Training is primarily intended for immediate use by the individual being trained.
2. Employee development is primarily intended for immediate use by the individual being trained.
3. Employee development is aimed at improving communication and decision-making skills in managerial and professional employees.
4. Newcomer socialization done effectively during orientation decreases employee job satisfaction and performance.
5. Many organizations could significantly reduce their turnover by modestly increasing the orientation period for new hires.
1. True
2. False
3. True
4. False
5. True
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Examples of associated value include:
A) how reliably a web site stays up and running. B) product cost. C) product reliability or durability. D) the experience of dealing with the company.
At the beginning of the year, Judge Manufacturing had the following account balances:
The following additional details are provided for the year:
The ending balance in the Finished Goods Inventory account is a ________.
A) debit of $509,700
B) debit of $501,700
C) debit of $8000
D) debit of $571,900
Firms extending credit to customers should
a. strive for zero uncollectible accounts to eliminate the need for establishing a bad debt expense and maintaining an allowance for uncollectible accounts. b. grant credit indiscriminately otherwise the firm may be charged with discrimination in the granting of credit and could be found to be in violation of Federal laws. c. grant credit to a given group of customers whenever the amount collected from the credit sales to that group exceeds the cost of goods sold and the other costs of serving that group. d. should ignore collection efforts aimed at those customers who have not paid their bills because the cost of staffing and maintaining a collection department are never cost effective. e. none of the above.
A marketing concept that refers to the revenue (or profit) generated by one customer over their lifetime dealing with one firm is their ________.
A. influencer impact B. customer profile C. benefit matching D. long-term value