What cost, which includes loss of company time, is directly incurred by an organization when it hires untrustworthy employees?
a. theft
b. damaged reputation
c. customer disloyalty
d. fraud
a. theft
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Which of the following is an example of a decisional role that managers play?
A. Figurehead B. Spokesperson C. Resource allocator D. Liaison E. Monitor
Personalized charismatics often prey on ______ followers who lack self-confidence or a strong self-concept.
a. intellectual b. sad c. hard d. vulnerable
If $50,000 of fixed costs will be eliminated by dropping the football helmets line, how will dropping football helmets affect operating income of the company?
Crash Sports, Inc. has two product lines—batting helmets and football helmets. The income statement data for the most recent year is as follows:
A) Operating income will increase by $50,000.
B) Operating income will increase by $70,000.
C) Operating income will decrease by $90,000.
D) Operating income will decrease by $20,000.
Aric purchased a digital camera at a significant discount. Though the camera did not have all of the features he had wanted, he was pleased with the reduced price
Aric thought the photos he took with the camera were of a high quality, but he was disappointed that the camera did not have a larger memory and that its batteries needed to be replaced so frequently. Aric is best described as a ________ customer. A) loyal B) delighted C) defecting D) product champion E) switchable