Some experts recommend a _____ balance between task and social roles for a successful group.
A. 20/80
B. 50/50
C. 60/40
D. 80/20
Answer: C
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What is identified as an approach and philosophy toward completing business transactions that focuses on satisfying customers' needs and wants?
A) advertising B) marketing C) public relations D) journalism E) social media
Improving your listening skills could include which of the following methods?
a. spending more time listening b. identifying poor habits c. knowing your agenda in communication interactions d. understanding conversational rules
Sally wants to use the computer to research her speech topic. To do so, she will need to develop ____ to properly guide the search engines she will use
A) discussion lists B) particular keywords C) web directory D) bibliography
Which of the following would NOT be considered a leader according to definitions presented in the text?
A. a chair or facilitator who has been appointed or elected to their position B. someone who becomes an informal leader by exerting influence toward achievement of a group's goal but who does not hold the formal position or role of a leader C. one member persuading another to sabotage a group goal D. a person who influences the behavior and attitudes of others through communication