The three types of convergence are:
a. perceptual, psychological, and physical
b. technical, economical, and physical
c. technological, marketing, and psychological
d. technological, economical, and psychological
c. technological, marketing, and psychological
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_____ listening is the preferred mode of responding for most communication situations
A) Empathic B) Sympathetic C) Surface D) Objective
Which of the following is NOT a way to improve adaptability to diversity in an organization?
A. Remember that being different doesn't mean being wrong. B. Avoid burnout. C. Help others to adapt. D. Check your assumptions.
When using natural presumption as a tool for audience analysis, it is advisable to ask
such questions as (a) to what groups do members of the audience belong. (b) to what sources of information do audience members accord deference. (c) what is the popular or unpopular opinion on a particular subject. (d) All of the above
Which type of pattern organizes the main points of the message as parallel elements of the topic itself?
a. spatial b. chronological c. comparison/contrast d. topical