Which of the following statements about goods and services is FALSE?
a. Service encounters can be between a customer and a service provider.
b. Demand for physical goods is more difficult to predict than demand for services.
c. Services cannot be stored as physical inventory for future sale.
d. Normally, patents do not protect services.
B
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What promotional efforts would a marketer be likely to employ if the communication objective was to encourage purchase of the product?
What will be an ideal response?
During a period of rising prices, the inventory costing method that will result in the lowest amount of net income is:
a) fifo b) lifo c) average cost d) perpetual
It is important to study labor relations across countries for all of the following reasons except:
A. to gain understanding of the problems associated with ensuring efficiency, equity, and voice B. Ideas for reforming the U.S. labor relations system can be identified from other countries' experiences C. Increasing internationalization means managers will need to understand multiple systems D. labor relations systems from around the world are converging to a common set of practices and policies
Samz Off-Road Rage is a motorcycle shop that caters to off-road sports. The store carries top brand off-road motorcycles, and parts and accessories in addition to helmets, boots, safety equipment, clothing, and small items like stickers and flashlights. It imports KTM motorcycles directly from Austria, Husqvarna motorcycles from Sweden, and Ducati motorcycles from Italy, and carries the top US brands as well. Sam pays an import facilitator to handle all of the importing paperwork, pick up the motorcycles, and pay any fees that may be due. Sam is required to reimburse the company for the fees. Sam's shop is on a main street near an auto mall and industrial area. Sam pays monthly rent and utilities, and pays for a business license, security system, cleaning service, accounting service, all
store supplies and display materials, and has six employees. His monthly profit is about $50,000. On an income statement, where would the rent, utilities, business license, security system, cleaning service, accounting service, supplies, display materials and payroll be found? A. Revenues B. Cost of goods sold C. Operating expenses D. Net income