Answer the following statement(s) true (T) or false (F)
A business plan should be no more than 150 pages.
ANSWER: False
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Which of the following is an example of services differentiation?
A) Berry's has an intensive training program for its customer-facing staff, to ensure a consistent service standard. B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel. C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors. D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them.
The basic mechanics of the alert process include registering an alert name, setting up when an alert should signal, and enabling the appropriate users to receive the alert.
Answer the following statement true (T) or false (F)
______ is the process of gathering information from within and outside of the organization to forecast demand for a product.
a. Collaborative forecasting b. Causal forecasting c. Collaborative planning d. Causal planning
Larson entered Forrester's Auto Mart to purchase a used car. Larson found a vehicle with a sales price of $11,000. After Forrester answered all of Larson's questions, Forrester and Larson agreed to a sale. As Larson was leaving to get the money to pay for the car, Forrester told Larson that he thought Robert Redford formerly owned the car. Larson later learned that Robert Redford had never owned the car. If Larson seeks to rescind the deal based on Forrester's statement, Larson will
A. win because he relied on the misrepresentation. B. win because there was a misrepresentation of a material fact. C. lose because he will not be able to prove reliance on the misrepresentation. D. lose because Forrester made a unilateral mistake.