Using your text’s definition of organizations, which of the following statements is TRUE?

A) It is one or more people.
B) It includes people working together.
C) It includes people competing against each other.
D) It is not organized.


Answer: B

Communication & Mass Media

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In the text, Clampitt  et al. (2000) give five managerial strategies for communicating about change (spray and pray, tell and sell, underscore and explore, identify and reply, and withhold and uphold). Which of these strategies was found to be most effective and which were found to be less effective? In your answer, be sure to define and provide examples of the various communication strategies. 

What will be an ideal response?

Communication & Mass Media

Conversational narcissism is a trait associated to other-oriented listeners

Indicate whether the statement is true or false

Communication & Mass Media

Phase four in group development, as described in the text, is characterized by:

A. trying to find out about one another B. settling in to work comfortably as a group C. arguing over procedures as well as task issues D. working at maximum productivity

Communication & Mass Media

The sandwhich approach to providing feedback occurs in what order?

a. error correction, reinforcement, motivation b. motivation, error correction, reinforcement c. reinforecement, motivation, error correction d. reinforcement, error correction, motivation

Communication & Mass Media