Define enterprise resource planning (ERP) systems and give some examples of common ERP add-on modules.
What will be an ideal response?
Enterprise resource planning (ERP) systems are software packages that can be used for the core systems necessary to support enterprise systems. ERP products are designed to offer integration of virtually all of an organization's major business functions. Examples of common ERP add-on modules include customer relationship management (CRM) software; customer self-service (CSS) software; sales force automation (SFA) software; supply chain management (SCM) software; product life-cycle management (PLM) software; and supplier relationship management (SRM) software.
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Answer the following statement true (T) or false (F)