A vital leadership skill for the future is the ability to
a. handle computers effectively.
b. cope with new information technologies.
c. build strong organizations.
d. organize others.
b
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Which primary expectation of friendship seems to be universal?
A) ?emotional expressiveness B) ?warmth C) ?respect D) ?courtesy E) ?trust
Two tellers at a bank sharing tips for effective customer service interactions is an example of horizontal communication.
Answer the following statement true (T) or false (F)
A pen and a notebook are as important to a photojournalist as a camera
Indicate whether the statement is true or false
Since appropriateness is highly subjective, it is impossible for a speaker to make
decisions about what constitutes appropriate language in a speech. Indicate whether the statement is true or false.