John was speaking to a group opposed to wind energy. For John's speech to be a success, he must ignore their attitudes and beliefs
Indicate whether the statement is true or false.
Answer: False
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A launch fee is when
a. a cable network pays a cable system to be put in the lineup. b. a program producer pays a network to be put into the schedule. c. a cable system pays a network to develop their programming. d. a DBS provider pays NASA to launch a satellite.
If a coworker tells you that your new boss is patient and hardworking, you will be more likely to overlook those qualities in your new boss
Indicate whether the statement is true or false
Erica is helping Taeko, an international student from Japan, fill out an application. "Look," she says, in a loud voice, "This is very easy. All you have to do is write in the little boxes." Which suggestion for dealing with linguistic diversity has Erica violated?
A. Do not assume that someone speaking a language other than English is talking about you. B. Use shorter words when possible. C. Avoid using jargon when speaking to speakers of English as a second language. D. Remember not to be condescending and not to raise your voice.
Tatiana and Jane received an introduction from you about facilitative mediation before the mediation process starts. What will they hear from you about the key principles of the mediation?
a. That you will remain partial. b. That you cannot keep the information confidential because of potential for lawsuits. c. Reinforcement of the relationship between the disputants. d. That the goal is to discuss some options although not settlement is reached.