Which of the following is an issue with consumers being forced to give up their right to a trial and being coerced into an alternative dispute resolution forum?
A) Arbitration and mediation are generally more expensive than litigation.
B) Consumers are likely to get a higher award from a jury than from an arbitrator.
C) ADR forums usually take more time to resolve a dispute than trial courts.
D) Consumers have no say in the selection of the neutral third party.
B
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