When a company maintains its price but removes or prices separately one or more elements that were part of the former offer, such as free delivery or installation, it is known as ________
A) escalating
B) differentiation
C) unbundling
D) reverse discounting
E) delayed quotation pricing
C
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On a cost of quality report, scrap and spoilage are repairs on defective equipment are examples of:
a. appraisal costs. b. external failure costs. c. internal failure costs. d. prevention costs.
Answer the following questions with respect to the payback method: A. What is the payback method used to determine? B. List one advantage and one disadvantage of this method
A team was formed to coordinate the impending ISO accreditation process for a company over a period of six months. The team members are drawn from various departments. Which of the following types of teams does this most exemplify?
A. management teams B. action teams C. project teams D. parallel teams E. work teams
Credit card fraud is:
a. the unauthorized use of a credit card to obtain goods, services, or cash b. the authorized use of a credit card to obtain goods, services, or cash by a minor c. the copying of a genuine item without authorization d. using a false ID to obtain a credit card e. none of the other choices are correct