Which statement accurately characterizes electronic performance support systems (EPSSs)?
A. EPSSs determine an individual's readiness for training.
B. EPSSs automate the administration and delivery of a company's training programs.
C. EPSSs determine the appropriateness of training by evaluating the characteristics of the organization.
D. EPSSs provide expert advice when a problem occurs on the job.
E. EPSSs identify the tasks that training should emphasize.
Answer: D
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a. Message overload b. Information overload c. Speaker overload d. Listener overload
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A) geographic B) job-shop C) quality-price D) channel E) service
____ is synchronous, overlapping communication
A) Geolocating B) Multicommunicating C) Instant messaging D) Posting to Facebook E) Handing out printed flyers
Which of the following is not a criticism of the rational model?
a. The recognition that values and feelings also play an important role in decision making. b. That habits, moral feelings, and values that have nothing to do with rationality may guide our behavior. c. It states that individuals and groups behave logically when they make decisions. d. The disregard of a holistic picture of human nature, which would include culture.