Describe the four quality-related costs and tell how they are related
What will be an ideal response?
Answer: The four quality-related costs are internal failure costs, external failure costs, appraisal costs, and prevention costs. Internal failure costs are caused by defects that occur prior to delivery to the customer, including money spent on repairing or reworking defective products, as well as time wasted on these activities. External failure costs are costs incurred by defects that are not detected until a product or service reaches the customer. Appraisal costs occur when a company assesses its quality levels. Prevention costs are those costs incurred by an organization to actually prevent defects from occurring to begin with. Classically, we expect that as prevention and appraisal efforts (and costs) rise, that internal and external failure costs should drop.
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Speaking from memory is also known as ______ and requires considerable skill and speaking expertise.
a. rhetoric b. extemporaneous speaking c. oratory d. monologue
How does servant leadership differ from a basic ethical leadership? What does it add?
What will be an ideal response?
A project team assigns probabilities of 0.1, 0.2, and 0.4 respectively to the maturity, complexity, and dependency categories. The probability of failure can be calculated as:
A) 0.23. B) 0.33. C) 0.65. D) 0.70.
Erik and Janessa are considering a member for the founding team who has superior programming skills for their new software-related product. His successful programs are numerous and well known. They know that they want to expand to other products, and his experience would be valuable. In a networking discussion, the programmer stated that he was good at what he did and that working on Erik and Janessa’s software would be “as good as any.” Erik and Janessa felt that that was a sign that he was willing to be a founder. Discuss the advantages and disadvantages of adding him to the team.
What will be an ideal response?