Cody was in a bad mood when he came home from work, and he snapped at his kids when they tried to play with him. He immediately felt terrible and apologized. Next time, he thinks ______ will help him express his emotions more constructively.
a. recognizing his feelings and naming them
b. owning his feelings
c. reframing the situation
d. being an active listener
a. recognizing his feelings and naming them
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A communication audit ________
A) is a cost-benefit analysis of communication B) uses survey research to determine audience attitudes C) uses personal interviews to determine the attitudes and needs of a target public D) determines whether communications are consistent with stated goals and values E) none of the above
"Her heart jumped with joy when she met her twin babies for the first time." This is an example of
a(n) A. Simile B. Metaphor C. Personification D. Onomatopoeia
The first step of group problem solving involves:
A. Catharsis B. Identifying the difficulty or obstacle C. Asking for solutions D. Brainstorming ways to resolve the situation E. A and C only
James is at home watching a politically oriented discussion show on cable TV. One of the commentators is making arguments that are faulty, which makes James very angry. But James cannot express that to the commentator on TV. James is feeling the frustrations of which context of communication?
A. interpersonal context B. mass context C. public context D. intrapersonal context