Which stage of the listening process refers to the retaining of information?

A. attending
B. organizing
C. responding
D. remembering


D

Communication & Mass Media

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During an argument about limiting her driving privileges, Yolanda cried inconsolably and yelled that her mother was "ruining her life" and that she "felt sick to her stomach." Yolanda is derailing resolution of the conflict through the use of __________.

A. face-attacking B. silencers C. control D. provisionalism

Communication & Mass Media

Nontraditional audiences do not represent a good PR opportunity

Indicate whether the statement is true or false

Communication & Mass Media

The speaker's ability to articulate the audience's unexpressed feelings is called ________, because the speaker's words echo listeners' feelings.

A. resonance B. decorum C. reinforcement D. erudition

Communication & Mass Media

In quantitative research, researchers use numbers to represent amounts, frequencies, degrees, values, or intensity.

Answer the following statement true (T) or false (F)

Communication & Mass Media