Which of the following, according to the author, is the best technique for gathering data in any organization?
a. auditing
b. interviews and questionnaires
c. operational performance data
d. trained observation
e. none of these
Answer: E
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All of the following are examples of bad listening habits except: a. tuning out information you do not agree with or argue with the speaker's message in your own mind
b. taking notes and writing down questions that come to you. c. assuming you know what the speaker is going to say before it is said. d. paying attention to distractions -- or creating them yourself.
Disclosers are people who have a high need for ___________
Fill in the blanks with correct word
In a probability sample, members are chosen:
a. at random. b. on the basis of demographic characteristics. c. in clusters. d. after they first volunteer to participate.
Noelle-Neumann defines ________ as the attitudes or behaviors one must express to the world if one is not to isolate oneself.
A. personal opinion B. pluralistic opinion C. public opinion D. perceived opinion