Katrina is a sales representative for an online retailer. She needs to update her customer list with new contact information for five customers. Which of the following elements will help Katrina modify her data?
A. triggers
B. queries
C. operations
D. forms
E. reports
Answer: D
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a. Human skills b. Leading skills c. Management skills d. Emotional skills Learning Objective:
Answer the following statement(s) true (T) or false (F)
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