When ending a message using the indirect format, what should be emphasized to the reader?
A) They should contact you if they have questions
B) The decision can be reversed and is open to discussion
C) Respect for the reader regardless of the decision
D) Suggestions on how to improve the readers success in future endeavors
E) The bad news
c
Answer: C
Explanation: C) As in the direct approach, the close in the indirect approach offers an opportunity to emphasize your respect for your audience, even though you've just delivered unpleasant news. Express best wishes without ending on a falsely upbeat note.
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