x is a normally distributed random variable with a mean of 24 and a standard deviation of 6. The probability that x is less than 11.5 is
A. 0.0186.
B. 0.9814.
C. 0.0076.
D. 0.9924.
Answer: A
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Kim, a customer service manager, tracks monthly complaints and has been trying over the past six months to reduce complaints to less than 0.2 percent through additional training for her staff. She is engaged in
A. organizing. B. controlling. C. measuring. D. leading. E. planning.
In dealing with a negative situation, if company leaders try to convince the public the firm is not responsible and the predicament could not have been foreseen, the company is using excuses as a form of impression management
Indicate whether the statement is true or false
The ____ purity level does not modify database tables.
A. WNDS B. WNPS C. RNPS D. RNDS
Which of the following suggestions can be followed when writing a sales message to motivate action from the audience??
A) ?Make the action simple and give specific instructions. B) ?State the reward for taking action only in the first paragraph of the message. C) ?Give a lot of time to the audience to take action on the proposal. D) ?Make sure the last paragraph used to motivate action is long and detailed.