People who have higher ________ ability tend to be better at learning and decision making.
A. general cognitive
B. motivational
C. emotional
D. physical
E. interpersonal
Answer: A
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Which of the following is the best example of a conclusion in an employment discrimination case?
A) The employee was terminated. B) The employee worked for the company for 2 years. C) The employee did an interview for a local newspaper supporting a political candidate. D) The employee is entitled to $50,000 for damages.
Firms typically repurchase office supplies (paper, ink cartridges, pens, etc.) through straight rebuys on their supplier's website. Should an office supplies sales rep stay in close touch with firms that typically rebuy? Why or why not?
A. Yes; history has shown that online reordering can't be trusted. B. No; this is a waste of time since straight rebuys are straightforward and easy to handle. C. Yes; the sales rep might learn about a new opportunity in the need recognition stage. D. No; the sales rep should be looking for new customers instead. E. Yes; straight rebuys require a lot of the sales rep's assistance.
Saresh owns the Change Now, a salon specializing in the unique hair needs of minority populations. Recently, Saresh has been trying to improve the quality of service received by his customers. However, he has experienced difficulty in finding ways to standardize and control the salon's quality of service. Saresh's problem illustrates which of the following unique features of service?
A. Intangibility B. Inseparability C. Perishability D. Heterogeneity E. Marketability
When a histogram has a longer tail to the right, it is said to be
a. symmetrical b. skewed to the left c. skewed to the right d. none of these alternatives is correct