Answer the following statements true (T) or false (F)

Question

1. During annual inventory week, a department store may ask its employees to work 12 hours a day instead of the usual 8. During tax-preparation time, the store's accounting department may work similar hours. Although accounting employees are in a different department from stockroom and sales employees, it's reasonable to expect that the accounting employees wouldn't be terribly upset by the temporary change in hours because they've seen it in effect elsewhere in the store. This is an example of innovative change.
2. An example of innovative change is a department store deciding to adopt a new practice used by competitors by staying open 24 hours a day and requiring employees to work flexible schedules, a change that employees are likely to see as moderately threatening.
3. Adaptive change is the least threatening type of change and is therefore least likely to create resistance.
4. Corporate restructurings threaten to eliminate jobs and generally trigger strong resistance.

Answer 1

1. FALSE
Adaptive change is reintroduction of a familiar practice—the implementation of a kind of change that has already been experienced within the same organization. This form of change is lowest in complexity, cost, and uncertainty. Because it is familiar, it is the least threatening to employees and thus will create the least resistance. This scenario is an example of adaptive change, not innovative change. Innovative change is the introduction of a practice that is new to the organization.
2. TRUE
Innovative change is the introduction of a practice that is new to the organization. This form of change involves moderate complexity, cost, and uncertainty. It is therefore apt to trigger some fear and resistance among employees.
3. TRUE
Adaptive change is reintroduction of a familiar practice, the implementation of a kind of change that has already been experienced within the same organization. This form of change is lowest in complexity, cost, and uncertainty. Because it is familiar, it is the least threatening to employees and thus will create the least resistance.
4. TRUE
Administrative and technological changes that threaten to alter power bases or eliminate jobs, as often happens during corporate restructurings that threaten middle-management jobs, generally trigger strong resistance.