Ethical listening means _______________.
A. listening with an open mind
B. attempting to give the most charitable reading possible of what others are saying
C. giving others the benefit of the doubt before arguing with them
D. listening with an open mind and giving others the benefit of the doubt before arguing with them
E. all of these choices
Answer: E
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Renata knows it is important to remember that everyone has feelings and rights and they should always be taken into account. Renata uses _____ communication
a. assertive b. retracted c. aggressive d. unilateral
One way to prevent groups from making serious mistakes in the problem?solving process is to have a _______________ perspective
Fill in the blank with correct word
Last week, you agreed to donate some money for the local animal rescue league, and you feel pretty good about it. Today in the mail, you have a thank-you letter from the organization along with a request for an additional, larger request. What sequential persuasion strategy is the animal rescue league using?
a. Foot-in-the-door b. Door-in-the-face c. Pregiving d. Rewarding
This is considered the first and finest argument ever written against the stupidities of censorship:
a) Paradise Lost; b) Areopagitica; c) Declaration of Independence; d) The Life of Lazarillo de Tormes; e) none of the above