New management of the Falcons football team surveyed former season ticket holder to determine why they were no longer attending the games. As a result, it set "Clean and well-stocked restrooms" as one of its ________ customer-defined standards.
A. Informal
B. Responsive
C. Hard
D. Soft
E. Measurable
Answer: D
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_____ applications are programs that enable workers to collaborate in real time over the web.
A. Hypermedia B. Multimedia C. Groupware D. Open source
Knight's Catering Service receives a May 19th invoice for $150 with terms of 3/10 net 30. If Knight's pays the invoice on May 28th, how much is due?
A. $147.00 B. $150.00 C. $120.00 D. $145.50 E. $153.00
For the nonprofit organization, cause-related marketing or alliances create a risk that
a. it may incur additional expense b. the public may view its actions as cynical c. its image may suffer if it is not candid d. there can be backlash if the partnership doesn't fit with the corporation's core product and service offerings e. cash donations could decline because of the perception that the nonprofit is "being taken care of" by the corporate
The term ________ refers to the enormous amount of information that firms now have access to but cannot handle using conventional data management and data mining software.
A. churn B. big data C. information overload D. data mining E. data dump