When organizations use a customer relationship management (CRM) system, the _____ of such systems provide data for the DSS.

A. inference engines
B. databases
C. knowledge bases
D. neural networks


Answer: B

Business

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Which of the following is an approach to message reinforcement that maintains awareness, reduces copy wear-out, and is cost-efficient?

A) benchmarking B) bundling C) pulsing D) cobranding E) brand encoding

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Carsten and colleagues offered new perspectives on followers that cast followers in a positive light. Name three of those positive facets of being a follower.

What will be an ideal response?

Business

When Glen is thirsty, he always buys a Coke. Like many consumers, Glen engages in considerable alternative evaluation when buying habitual products like his Coke.

Answer the following statement true (T) or false (F)

Business

What type of pitch follows a narrative structure that can be summed up in the following sentences? 1. Once upon a time, . . . 2. Every day, . . . 3. One day, . . . 4. Because of that, . . . 5. Because of that, . . . 6. Until finally, . . .

a. the Pixar Pitch b. the Disney Pitch c. the fairytale pitch d. the narrative pitch

Business