Which of the following would not be an example of value-added activity?
A) timely deliver of products
B) offering the customer a variety of products
C) storage of finished products
D) excellent customer service
C
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________ are geographic concentrations of interconnected companies and institutions in a particular field, which constitute a critical mass
A) Districts B) Clusters C) Mill towns D) Creative cities
Matt often goes to a retail store to look at electronic goods. He learns about the brands and products and searches the Internet for lower prices. This act by Matt is an example of
A. showrooming. B. sweethearting. C. omniretailing. D. automated retailing. E. channel integration.
Which method of topical organizations organizes information based on a chain of events, from oldest to newest?
A) Comparison B) Importance C) Sequence D) Chronology E) Categorically
Which is not one of the potential advantages of decentralization?
a. improves motivation and retention b. supports use of expert knowledge c. improves customer relations d. increases goal congruence