Warren Bennis, a scholar of leadership, has argued, “The basis for effective leadership in the future will be the cognitive capacity to deal with complex issues. I think that by 2020 we will see chairs of neuroscience in business schools to deal with these issues.” Which category of leadership characteristics is being highlighted in this statement?
a. Personality
b. Intelligence
c. Background characteristics
d. Social characteristics
b. Intelligence
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A reduction of par or stated value of stock results from a
a. liquidating dividend b. stock split c. stock option d. preferred dividend
A flower distributor asked the Selecta Farms sales representative if the company had any red roses in stock. The sales representative listed six varieties of red roses and 27 varieties of reddish-pink roses that Selecta Farms had available. The sales representative most likely forgot:
A. the KISS rule. B. the ADAPT rule. C. how to empathize with buyers. D. to use the SELL sequence. E. to use proof statements.
Describe what collective bargaining is and give some examples of the kinds of things that might be addressed in the collective bargaining process.
Fill in the blank(s) with the appropriate word(s).
Ethical exchanges between sellers and buyers should result in
A. the buyer forming a strategic alliance with the seller. B. the buyer getting the product for the best price at the expense of the seller. C. the seller offering buyers its products and services at cost, especially during a period of recession. D. the seller making a profit at the expense of the buyer. E. both parties to the exchange being better off after a transaction.