The purpose of the purchase determines the amount of effort a person will put into the decision.

a. true
b. false


Answer: a. true

Business

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Which of the following behaviors of salespeople is most closely associated with being results-oriented?

A. coming prepared to sales presentations B. displaying positive attitudes and enthusiasm C. listening to customers' problems D. presenting innovative solutions to problems E. quantifying the type of ROI a customer can expect 

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The dodge method of handling an objection takes the prospect's objection and converts it into a reason to buy.

Answer the following statement true (T) or false (F)

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Self-improvement services such as those offered by wardrobe consultants and personal nutritionists are examples of ________

A) service-dominated goods B) goods-dominated products C) equipment-based services D) facility-based services E) people-based services

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A stock split can be done in any ratio.

Answer the following statement true (T) or false (F)

Business