What are the three factors of credibility?
A) competence, trustworthiness, and goodwill
B) competence, attraction, and trustworthiness
C) goodwill, attraction, and affect
D) affect, competence, and trustworthiness
A
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The _____ summarizes what has been said and addresses the direction the group is taking
A) elaborator B) coordinator C) orienter D) energizer
The book says to put a comma wherever there is a natural pause in a sentence
Indicate whether the statement is true or false
Susan had been planning her speech about owls for an elementary school audience. She had extensive information about their habitat, hunting habits, and prey. She showed graphic pictures of hunting owls to her audience. Many children cried and were frightened by her speech. Susan did notunderstand why. What did Susan do wrong?
a. Susan did not make any mistakes.
b. Susanfailed to know her audience.
c. Susanprocrastinated in preparing her speech.
d. Susan did not channel her nervous energy.
American companies have different hiring practices than do the Japanese; for example, the Japanese would not hire ________
a. older workers as "new" regular employees b. young workers with no experience c. foreigners d. A, B, and C are true.