In contrast to tactical planning decisions, management control decisions, and operational control decisions, strategic planning decisions usually
a. are more focused
b. have a shorter time frame
c. are unstructured
d. have a high degree of certainty
C
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Deena, a human resource professional, works for a U.S. company that is opening an office in Brazil. She is preparing a training program for the managers there to learn how to carry out performance management. What is a valid point Deena should cover in the training?
A. In delivering feedback, managers should meet Brazilian cultural standards for bowing and making eye contact. B. If growth slows, the company may have to update its performance plans more often. C. If managers are concerned about bad karma, they do not have to give employees feedback. D. Managers should review employees' shortcomings before giving praise. E. Managers can expect that Brazilian employees want to know what they are doing right.
George just bought a new phone. However, almost immediately he started experiencing glitches. George called the phone company's helpline. He was surprised to find that the helpline was entirely automated. The automated helpline described some common problems that customers might experience and provided instructions on what to do. George followed the instructions and his phone started working correctly. Although George was happy that the problem was fixed, he was frustrated that the entire process was automated. George would prefer to have a higher degree of ____________________ when he calls in to ask for help.
A. product-based relationships B. tangibility C. inseparability D. heterogeneity E. customer contact
A production line is to be designed for a product whose completion requires 21 minutes of work. The factory works 400 minutes per day. Can an assembly line with five workstations make 100 units per day?
A) yes, with exactly 100 minutes to spare B) no, but four workstations would be sufficient C) no, it will fall short even with a perfectly balanced line D) yes, but the line's efficiency is very low E) cannot be determined from the information given
The following information is for Auxiliary, Inc. for the month of May: cash sales of $200,000; accounts receivable payments of $200,000; accounts payable payments of $200,000; wages and salaries of $100,000; and, interest payments of $50,000
There are no other cash inflows or outflows for the month of May and its beginning monthly cash balance is $50,000. What is Auxiliary's ending cash balance for May? A) -$50,000 B) $50,000 C) $100,000 D) $150,000