The demographic attributes we typically think of when we think of “diversity” are called ______.

A. deep-level diversity
B. diversity
C. surface-level diversity
D. ethnicity


C. surface-level diversity

Business

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If follow up action is needed in response to a routine message, identify who will do what and when in the body of the message

Indicate whether the statement is true or false.

Business

Fred has decided to switch from cable to satellite television. Fred calls DirecTV and speaks with an individual named Susan who places the order and collects Fred's payment information. Susan is most likely a(n):

A. order-getter B. detail salesperson C. service salesperson D. order-taker E. wholesale salesperson

Business

Lesson plans are typically more detailed than design documents.

Answer the following statement true (T) or false (F)

Business

Testamentary capacity refers to:

A) the age of the testator. B) the same capacity as required to contract. C) the mental ability to create a will. D) the influence of others over the testator.

Business