Trade groups are organizations created to achieve mutually beneficial goals by businesses operating in the same or, possibly, in a closely related industry
Indicate whether this statement is true or false.
TRUE
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Pausing at appropriate places is a natural conversational skill, most people need no practice to pause
effectively. Indicate whether the statement is true or false
Which of the following are true of effective language use?
a. It shapes the way we think about the world around us. b. It can arouse feelings and emotions. c. It can unite audiences around a shared sense of purpose. d. All of the above are true of effective language use.
Mr. Ryan, as the CEO of his company, spends most of his time reading messages instead of sending messages because individuals at the bottom of the organizational chart generate most of the important information. This is an example of:
A. A downward leadership style B. Downward communication C. Upward communication D. A flat organizational chart
Testimonials should be handled with care because they
A. are by definition dishonest. B. are all absurd. C. do not constitute proof. D. are used only for commercial gain.