The level of prejudice and discrimination in an organization represents which dimension for describing a multicultural organization?
A. acculturation
B. information integration
C. cultural bias
D. intergroup conflict
Answer: C
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Research has found that which of the following types of messages are most likely to have a persuasive effect?
a. messages describing the likelihood of an outcome b. messages increasing the strength of a positive attitude c. messages increasing the strength of a negative attitude d. messages increasing the desirability of an outcome
The actual voice of a figure in the news, usually sandwiched in a correspondent's report, is called a(n)
A) talking head. B) announcement. C) voice-over. D) sound bite.
A person who uses the grapevine or an informal network for workplace information uses ________ communication
a. horizontal b. vertical c. downward d. upward
Which of the following is the most fundamental challenge in intercultural relationships?
A. motivation B. differences in communication styles C. the need for explanations D. anxiety