What techniques are involved in the cooperative style of managing conflict?
What will be an ideal response
The cooperative style fosters a win-win climate by using the techniques of separating the people from the problem, focusing on shared interests, generating many options to solve the problem, and basing decisions on objective criteria .
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All of the following are ways that speakers might establish credibility through their sources EXCEPT to
a. be critical of the sources. b. search for sources that only support the persuasive argument. c. take careful notes and include citations. d. use current sources.
The popular TV show "Friends" depicted a close group of six friends living in New York City. Each person played a particular role that met the needs of others (i.e. comedian, worrier, or advice-giver). This group of friends best illustrates
a. an extended family or urban tribe. b. individualistic and low context beliefs. c. intrapersonal communication. d. a family engaging in impersonal communication. e. a family unable to engage in perspective-taking.
"Do you prefer exercising in the morning or evening?" is an example of a ________.
A. clearinghouse probe B. highly open question C. nudging probe D. bipolar question
In the text, the concept of “extendibility” means
a. Using the same look and feel in every magazine ad b. Using the same theme and common elements in two or more media c. Stretching the media buy for greater reach d. Use print as your base and adapt broadcast and other concepts to match the print