If an instrument is made ______ , the party in possession is required only to deliver the instrument to transfer it
a. "to transferee"
b. "to holder"
c. "to possessor" d. "to bearer"
e. "to recipient"
d
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BMW positioned itself as the only automobile that offered both luxury and performance. At that time, consumers saw U.S. luxury cars as lacking performance
It was able to achieve a point-of-difference on performance and a point-of-parity on luxury with respect to U.S. luxury cars like Cadillac. This is an example of ________. A) straddle positioning B) category-based positioning C) need-based positioning D) noncomparitive positioning E) price-quality positioning
Answer the following statements true (T) or false (F)
1. The most highly developed technical applications of guestology can be found in the systems area. 2. “The wait” is difficult to model and study with computerized simulation techniques because of differing guest opinions about an appropriate wait length. 3. You can figure out what factors in the service product, the environment, and the delivery system are the key drivers to guest satisfaction and intent to return by putting yourself in the guests’ shoes and determining what you think is most important. 4. Regardless of the size of the innovation, the skill of the leader to implement change successfully will make the difference between success and failure.
An increase in the use of technology has caused
a. fewer costs to be susceptible to short-run control. b. companies to be more flexible in responding to changing short-term conditions. c. managers to be less concerned about capacity utilization because of the increased ability to produce in large quantities. d. a decline in the amount of fixed costs in an organization.
A catalog merchant wants to build a new distribution center that will improve inventory management, storage of products, shipping, and returns. The company develops a close relationship with UPS, its main supplier of shipping services. UPS helps the catalog merchant design its new distribution center so that it coordinates well with the shipping processes at UPS. This arrangement reduces shipping costs and improves service to the catalog merchant's customers. This situation is an example of
A. information sharing. B. relationship-specific adaptations. C. competition. D. legal bonds. E. negotiated contract buying.