Which of these is not a support function?
a. inventory control
b. safety, maintenance, and sanitation
c. information technology
d. movement and storage
d
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At the beginning of the year, Fourman Corporation's assets were $270,000 and its stockholders' equity was $243,000 . During the year, assets decreased $35,000 and liabilities increased $10,000 . What was the stockholders' equity at the end of the year?
Which is true?
A. Efficient and effective one-person service desks are common and are considered a best practice. B. Small service desks are effective if the service desk has a broad scope of responsibilities. C. Small service desks cannot be world class even if they have satisfied customers. D. Service desks may remain small because they have a low call volume and support stable products.
The more thorough a media list is, the
A) longer it will be. B) less a firm will need to rely on public relations. C) more effective it will be. D) more advertising a company will conduct. E) easier it will be for investors to provide feedback to management.
As a consultant, the salesperson asks a series of focused SPIN questions during calls. Through these questions, the rep helps the customer manager uncover _______ questions to gather general background information about the customer firm
a. implied b. explicit c. situation d. problem