Which of the following powers of administrative agencies facilitates the investigation and prosecution of possible violations of statutes and rules?
A. rulemaking power
B. executive power
C. judicial authority
D. licensing
Answer: B
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Figure 4.4 represents the market for gasoline in a small nation. The free trade world price of gasoline is $3.50. Suppose this small nation imposes a tariff on gasoline of $.50 per gallon. The change in consumer surplus would be
a. $15. b. $12.50. c. $27.50. d. $57.50.
Which of the following is most likely to be a part of customer relationship management (CRM)?
A) a team building activity within the organization B) a training related to a new technology used in the organization for product development C) an annual audit conducted in the company D) maintaining telephone call centers for contact management
Which of the following best describes CRM?
A) Certificate for Record Management; awarded by the MRA after passing certain record-keeping requirements B) Customer Relationship Management; the use of internal databases to strengthen customer relationships C) Certified Record Manager; awarded by the MRA for successfully passing a series of courses related to database management D) Customer Recognition Managers; used to identify customers from non-customers primarily in airports for purposes of security E) none of the above; there is no such thing as CRM
The Truth in Lending Act (TILA) is intended to furnish the consumer with a better opportunity to shop for credit among merchants, finance companies, credit unions, and banks.
Answer the following statement true (T) or false (F)